Frequently Asked Questions
Does DOTLY really work on deep, under-skin pimples?
A: Yes! Unlike standard surface patches, DOTLY features over 180 self-dissolving microdarts that deliver active ingredients (Salicylic Acid & Hyaluronic Acid) directly to deep bumps.
Can I wear the patches during the day or under makeup?
A: Absolutely. DOTLY patches are ultra-thin, translucent, and matte-finished. They blend seamlessly into most skin tones and can be worn invisibly under makeup.
Is DOTLY suitable for sensitive skin?
A: Yes. Our patches are made with high-grade, medical-quality hydrocolloid materials that are dermatologically tested and safe for sensitive skin.
How many patches come in one pack?
- A: Each DOTLY pack contains 18 high-potency microdart patches.
What happens if I use the patch on a pimple that hasn't popped yet?
The microneedles are designed specifically for early-stage and deep under-the-skin pimples. They penetrate the outer layer painlessly to deliver active ingredients directly to the source before it turns into a full breakout.
How many patches come in a single box?
Each box contains 9 premium microneedle pimple patches, vacuum-sealed to preserve ingredient freshness and hygiene until the moment you use them.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days. Once your order is dispatched, you will receive a tracking link via email to follow your package in real-time.
What is your return policy if it doesn't work for me?
We stand by the quality of our products! If you are not satisfied with your experience, reach out to our support team within 30 days of purchase, and we'll gladly assist you with a refund or exchange.